Skip to content
Shop SmartWatches

Warranty and Damage Protection

When you subscribe to myFirst Fone Plus, you're not just getting a smartwatch — you're getting peace of mind.

Every plan includes warranty coverage and coverage for accidental damage.

R2-loop.2-1024x1024

Accidental Damage

Drops, spills, or cracked screens? You're covered.

Replacement: Lost or Stolen

Kids lose things. You will get a replacement at a lower cost.

Battery or Hardware Failure

If your watch stops working under normal use, we’ll replace it.

Warranty & Accidental Damage Coverage

  • Included it the Monthly Rental Fee
  • Covers accidental damage with a repair or a lower cost replacement
  • Doesn't cover loss or theft*

*Customers with a lost or stolen SmartWatch can order same or equivalent SmartWatch at a lower cost. Requires a minimum 12-month contract.

How Replacements Work

  • Request a Replacement
  • Ship & Swap
  • Shipping and handling cost of $40
R2-with-Five-Colors

Insurance Claim Process

  • File a Claim
  • An Agent will contact you and provide an RMA
  • Customers ship to (TBD) refurbisher for repair or recycle.
R2-All-5-Colors

Why myFirstFone?

Unlike other plans, we include the device - no extra cost, no hidden fees.

Explore more

Our Plans

includes 30-day free trial, and $30 or $30 Refundable deposit to start

24-Month

$3030 /month /month

What is included:

  • Device
  • Unlimited Data
  • Warranty and Damage Protection
Start my 30 Day Free Trial

12-Month

$4030 /month /month

What is included:

  • Device
  • Unlimited Data
  • Warranty and Damage Protection
Start my 30 Day Free Trial

24-Month

12-Month

Details
Subscription Length
I'm a tooltip!
24-Month
12-Month
Device
Included
Included
Data
Unlimited
Unlimited
Warranty & Damage Protection
Included
Included
Deposit
$30 Refundable Deposit
$40 Refundable Deposit

As Seen On

Give your child freedom and give yourself peace of mind

Get started